by Erika Sanchez | Dec 7, 2024 | Expert Advice
The medical field is getting digitalized and one of the latest trends is virtual assistants in medical call centers. These AI-powered apps are changing the way clinics and clinicians communicate with patients, automate workflows and provide superior care. Virtual...
by Erika Sanchez | Dec 5, 2024 | Expert Advice
It is no longer possible for hospitals to keep up with the latest rapid healthcare changes without utilizing the power of patient communications. As the healthcare needs increase and the number of patients’ requests become more complex, managing multiple patient...
by Erika Sanchez | Nov 30, 2024 | Expert Advice
Any health clinic has to manage the admission of patients. With efficient intake workflows, data collection, appointment scheduling, and patient first impressions are easy to achieve. However, a lot of clinics are inefficient because of manual work, staff shortage and...
by Erika Sanchez | Nov 28, 2024 | Expert Advice
Customer retention is the key to the success of any medical clinic. Retention is not just about the money; it also builds trust, and reputation and has patient advocates who refer new patients. But in this fast-paced world, keeping a patient loyalty doesn’t just mean...
by Erika Sanchez | Nov 24, 2024 | Expert Advice
In the fast-paced medical environment, timely patient communication is imperative if we are to provide quality care and maintain patient relationships. The dialing system selection in healthcare call centers can make a big difference in patient satisfaction,...
