Get 30% More Conversions From Your Leads With eScale Call Center Services
24/7 Call Center Services for Dentists & Healthcare Practices – Never Miss a Patient Call Again!
24/7 Call Center Services for Dentists & Healthcare Professionals
WHAT IS IMPORTANT TO YOU, IS IMPORTANT TO US!
Human & Automation
We are a smart combination of Human and Automation.
US Based Call Center
A call center team that best Represents Your Business.
1 Min Response Time
We boast a response time of less than one minute.
Off-Hours Response
48% of the leads come off-hours. Don’t worry, our team will respond in a minute.
Why Health Practitioner Choose Escale Healthcare Call Center Services?
Solutions to Meet the Needs of Every Medical Office
We at eScale offer specialty healthcare call center solutions that are custom-made to the specific requirements of physicians, chiropractors, clinics, and health practitioner. We make sure you are in contact with your patients, the system is efficient, and outcomes are predictable
Key Benefits of Our Services:
- Uninterrupted Patient Communications: Get more satisfaction from patients with immediate feedback and interaction.
- Quality & Cheap Outsourcing: Save on overheads with our medical call center outsourcing and we don’t sacrifice on quality.
- Conversion Increase: Turn more leads into happy customers with our experienced team.
We Are a HIPAA Compliant Team
- Protection Against PHI Loss
- Increased Awareness of Patient Well-Being
- Development of Patient Safety Culture
- Greater Patient Satisfaction
Our Comprehensive Medical Call Center Services!
We service all medical call center requirements, from:
- Inbound Call Center: Respond to patient inquiries and book appointments on the fly.
- Outbound Call Campaigns: Patient reminder, medication adherence, and follow-up calls.
- Centralized Call Center Services: Unify your communication channels with one efficient system.
- HIPAA- Compliant Communication: Security and privacy for patients at all times.
Accredited Performance With eScale Healthcare Call Center Solutions
- 30% more Patient Conversions: With our intelligent message, leads turn into patients.
- 20% Lower No-Shows: Reminder appointments help patients come.
- Scalable Solutions: Whether you are a single-doc clinic or a multi-site office, we scale with you.
Healthcare Call Center Best Practices We Implement
- Individualised patient communications to establish connection.
- Support by phone, email, and SMS: All-round communication.
- Continuous agent training to make sure that they are aligned with your practice.
- Monitoring of performance continuously to get best results.
How Our Call Center Helps Your Practice Grow?
🔹 Step 1: We Capture & Engage Every Patient Call
Each patient inquiry and appointment request receives personalized communication from us throughout their journey including follow-ups.
🔹 Step 2: We Schedule & Confirm Appointments
Our team inputs verified patient appointments into your system and dispatches reminders to decrease appointment no-shows.
🔹 Step 3: You delivers patient care while we manage your admin tasks.
Your team can deliver superior healthcare services because administrative tasks are managed elsewhere.
Convert More Dental Leads into Loyal Patients with Escale
As trusted by 300+ medical and dental practices, Escale has generated more than $2M in new revenue for professionals.
Simple Steps to Streamline Your Dental Lead Management
Why Choose Escale Over Other Providers?
✅ Industry-Specific Expertise: Our call center support services are dedicated to dental professionals, chiropractic specialists, and healthcare providers.
✅ HIPAA-Compliant & Secure: Our trained agents follow fully HIPAA-compliant processes to protect your patient data.
✅ 24/7 Availability: Our team operates 24/7 to ensure no lead goes unanswered as we manage patient calls and schedule appointments and follow-ups.
✅ Seamless Appointment Scheduling: Our service integrates with your current EHR and scheduling systems to maintain full appointment bookings.
✅ US-Based Call Center: Patients develop confidence and comfort when they communicate with healthcare professionals who speak English as their native language.
Our team goes beyond answering calls to transform leads into dedicated patients.
🚀 Fill Your Appointment Calendar – Let’s Talk!